Terms & Conditions

Heaven’s Trail is committed to providing you with a positive web experience that offers information and resources that are helpful to you. When you use the Heaven’s Trail website and/or any of Heaven’s Trail’s social media and/or similar platforms (collectively, the “Sites”), you agree that both your access to the Sites and your use of the Sites are within, and subject to, these Terms and Conditions. If you do not agree to these terms, do not access or otherwise use any of the Sites.

AGE RESTRICTIONS:

By accessing or otherwise using any of the Sites, you represent that you are at least 18 years old, or that you are at least the minimum legal age to enter into a contract in the jurisdiction in which you are viewing the Sites.

PATENTS:

Heaven’s Trail’s products are patent pending.

COPYRIGHTS:

The Sites are the property of Heaven’s Trail. All rights under United States and international copyright laws are hereby reserved. You are hereby given revocable permission to electronically copy and print hard copies of pages from the Sites solely for personal, non-commercial purposes related to placing an order with Heaven’s Trail. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on the Sites;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or entity, or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Heaven’s Trail at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.Unless we give you written permission in advance, any other use of the Sites, their contents, and their information (including, but not limited to, linking and framing to the Sites) is strictly prohibited.

TRADEMARKS:

The product names, trademarks, trade names, and trade dress (collectively, the “Trademarks”) of Heaven’s Trail shall not be used without our written permission. Trademarks include, but are not limited to, the Heaven’s Trail name, logo, and other graphics and other indicia of origin of Heaven’s Trail products, services, and programs. Any other trademarks that appear on the Sites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by our affiliates or us.

ERRORS, INACCURACIES, AND OMISSIONS:

Our goal is to provide complete, accurate, and up-to-date information on the Sites.Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors.The Sites may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing, availability, and coloring, and some information may not be complete or current.We reserve the right to correct any errors, inaccuracies, or omissions (including, but not limited to, after an order has been submitted).We also reserve the right to change or update information at any time without prior notice.We sincerely apologize for any inconvenience this may cause.

Comments:

For all reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered on or through the Sites, by e-mail or telephone, or otherwise disclosed, submitted, or offered in connection with your use of the Sites (collectively, “Comments”), you grant Heaven’s Trail a royalty-free, irrevocable, transferable right, and license to use the Comments however Heaven’s Trail desires (including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, and/or sell and/or distribute Comments and/or incorporate Comments into any form, medium, or technology, throughout the world.Heaven’s Trail shall be under no obligation (1) to store or maintain any Comments for any length of time; (2) to maintain any Comments in confidence; (3) to pay any compensation for any Comments; (4) to respond to any Comments; or (5) monitor Comments.You agree that any Comments submitted by you will not violate the terms in this Terms and Conditions or any right of any third party (including, without limitation, copyright, trademark, privacy, publicity, or other personal or proprietary right(s)), and will not cause injury, damage, or loss to any person or entity.You further agree that no Comments submitted by you will be, or contain, libelous, unlawful, threatening, abusive, or obscene material, or contain software viruses, software worms, political campaigning, solicitation, chain letters, mass mailings, or any form of “spam”.

DISCLAIMER OF LIABILITY:

We make no representations or warranties of any kind, whether express or implied, with respect to the Sites, their content, or the information available on or through them; they are provided “as is”, with all faults.Further, we hereby disclaim any and all such representations and warranties.Except as otherwise required under applicable law, we and our affiliates (if any), and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of the Sites or any other website linked to them.This limitation of liability applies to direct, indirect, consequential, special, punitive, and other damages you or others may suffer, as well as damages for lost profits, business interruption, and the loss of data and information, even if we are notified in advance of the potential for any such damages.In using the Sites, you agree to indemnify and hold us and our affiliates, agents, employees, officers, directors, and licensors harmless from any claim that may arise from your use of the Sites.

PROMOTIONS:

Heaven’s Trail sales and coupon discounts (“Promotions”) are valid only on purchases of in-stock products during the specified time.Promotions are not valid towards previous purchases.Heaven’s Trail reserves the right to change or modify Promotions at any time.

Third party sources:

The Sites may contain links or otherwise lead to sources provided by and/or maintained by third parties over whom we have no control.We make no representations concerning (and we hereby expressly disclaims any liability for) the content, accuracy, or any other aspect of the information contained therein, or the safety of such sources.Such links and leading do not constitute referrals or endorsements of such entities, sources, information, or otherwise.We do not endorse and are not responsible for such external sites or resources.You agree that your use of third-party websites and other online resources (including, but not limited to, your use of any content, information, data, advertising, products, and other material available on or through such third-party sources) is at your own risk and may be subject to terms and conditions of such third parties.

PRIVACY POLICY:

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. By accessing the information from the Sites, or browsing through any page of the Sites, you give informed consent (without limitation or qualification) for the Sites and our business partners to use cookies.According to new EU rules effective as of 25-May-2011, all websites must obtain informed consent for the use of cookies and to provide information about how these cookies are used; HTOutdoor.com follows all applicable rules and laws.

Any data or materials you send to us or our Sites by electronic mail or other means will be treated as non-proprietary and non-confidential material, unless approved in writing differently by Heaven’s Trail.Heaven’s Trail and its affiliates are free to use, publish, display, post, distribute any ideas, suggestions, concepts, designs, know-how and other sent information for any purpose, including, but not limited to, developing, producing, advertising and marketing Heaven’s Trail and its products.We may use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans.

We will not sell or rent your personally identifiable information to third parties without your consent.We may collect, store or accumulate certain non-personally or personally identifiable information concerning your use of the Sites, such as information regarding which of our pages are most popular.We may share or transfer such non-personally identifiable information with or to our affiliates, licensees, and partners.

When you visit the Sites, some or all of the Sites collect personal data relating to you.We do not collect information not described in our privacy policy, nor do we collect information that can be identified as relating to you without also informing you of how you can avoid such collection.In general, you should be aware that as an internet user you leave behind electronic tracks and that this enables others to track your traffic on the internet.

PERSONALLY IDENTIFIABLE INFORMATION

We never collect personally identifiable information without your consent or you having provided the information, for example by registering, purchasing a product or participating in a survey.Subject to these Terms and Conditions, everyone is welcome to visit the Sites, but to take full advantage of all the Site’s functions and offers, it is necessary in some cases that you identify yourself.Examples include but are not limited to:

  • Newsletters – In order to receive newsletters from Heaven’s Trail, you must provide your name and e-mail address – otherwise we cannot send the newsletter to you.
  • Questionnaires – From time to time we conduct questionnaire surveys on one or more of the Sites.The questions vary in nature in these surveys, but you can always choose to participate without providing information about yourself – and participation in the survey is also completely voluntary.Your access to the Sites does not depend on your participation in the surveys, but we value your participation greatly, as we conduct the surveys to improve user experiences and to improve the Sites.You should never respond to surveys from Heaven’s Trail that do not have a clear and familiar sender address.
  • Competitions and special offers – We will sometimes conduct competitions or make special offers on one or more of our Sites; in connection with these, we will typically request a name, address, telephone number, and e-mail address.In order to participate, you may be required to accept that we or others may contact you at a later time.This will be clearly stated in the competition / special offer. Participation in competitions and special offers is always voluntary.

NON-PERSONAL INFORMATION

We collect digital information about your visit in different ways at one or more of the Sites.None of this information is traceable to you as a person, but solely to the computer from which you have accessed one or more of the Sites.Examples include but are not limited to:

  • Cookies – We use cookies at one or more of the Sites to make your experience on the Sites better.A cookie contains information, such as your computer settings, internal server data or other data used by our server.A cookie is what ensures that information you have entered about your address, etc. is “remembered” and does not have to be re-entered again during your ordering process.Cookies are not programs that run on your machine, but rather small pieces of text data that are sent back and forth to and from your computer.Cookies are not spyware or viruses.We also use cookies to improve our online marketing and to increase the user-friendliness of the Sites as a natural part of our service and efforts to deliver better products and information.All information collected for use in statistics or knowledge about user behavior is handled confidentially by us and will never be disclosed to a third party.We distinguish between cookies that disappear when you close your browser (session cookies) and those that are saved on your computer (persistent cookies).Session cookies disappear when you leave our domain (e.g. HTOutdoor.com).We also distinguish between whether the cookie’s sender is us (first-party cookies) or one of our partners (third-party cookies).In most browsers, you can change the settings that control which cookies are stored on your computer.You can also set the security level in your web browser to block cookies, but this will make it very difficult to use most websites.

You accept the above guidelines when you visit any one or more of the Sites.Our personal data policy also covers the domains that lead users to one or more of the Sites.If you have comments or questions regarding the above guidelines, or questions about our use of cookies, you are welcome to contact Heaven’s Trail.

warnings; Assumption of Risk; waiver of warranties:

Be sure to read all warning and safety guides that come with your product, as well as those contained in these Terms and Conditions – they can save your life!

By using any Heaven’s Trail product, you (1) waive all warranties to the fullest extent allowed by law (including, but not limited to, implied warranties); (2) assume the risk of the activity that you are undertaking, with the understanding that elevated activities carry inherent risk, as do such activities as hunting and other outdoor pursuits.While Heaven’s Trial seeks to increase your safety and enjoyment, we disclaim all warranties (including, but not limited to, implied warranties).By using our products you assume all risk and liability in connection therewith, and agree to indemnify us for any third party claims in connection with or otherwise arising out of your use thereof.

We encourage you to take this free tree stand safety course, as well as getting hands-on training:http://www.huntercourse.com/treestandsafety/.

Failure to read and strictly comply with the product instructions contained in the product package may result in severe injury or death to you or others, and may subject you to personal liability penalties.For your safety, please read the product instructions contained in the product package in its entirety before attempting to set-up, assemble, install, and/or utilize the product.We encourage you to review these instructions at least annually.Please keep these instructions for the entire duration of ownership of the product.

The safe use and operation of this product is the sole responsibility of the user.Additionally, it is the sole responsibility of the product owner to provide the tree stand instructions to any person(s) who borrows or purchases the product from said owner.

Falls from treestands can occur any time after leaving the ground, which could result in severe injury or death.Always use a quality fall arrest system when using any tree stand (including, but not limited to, ascending and descending); we strongly suggest the use of a Full Body Fall Harness System (“FBFAHS”) that meets strict industry standards recognized by the Treestand Manufacturers Association (the “TMA”) and/or OSHA.The FBFAHS must be worn at all times after leaving the ground, including while ascending or descending the tree stand.Do not leave the ground if you are not wearing a full-body fall arrest system that is properly attached to the tree.Always attach the FBFAHS as descried by the harness manufacturer.The tether should have no slack when in a seated position in the tree stand.Slack in the tether may result in suspension without the ability to recover in the tree stand.Failure to follow these instructions may result in severe injury or death.Learn what it feels like to suspend in the harness at ground level before utilizing the harness at an elevated level.Practicing and actual use of products on a “buddy system” (i.e., with a trusted and responsible adult present) is recommended.Never attempt to climb up or down a tree stand with a weapon and/or gear in your hands or on your back.Always unload your weapon and pull it up to the tree stand using a haul line or tether.Before descending, always lower your unloaded weapon and equipment down to the ground on the side opposite of your descent route to the ground.Know your physical limitations and do not take any chances.Do not rush while ascending or descending a tree stand, and make sure to maintain three points of contact at all times.

Prior to hunting and use of the product, we strongly suggest:(1) having a plan of recovery or escape in place; (2) informing someone of your location; (3) your expected return time; and we strongly suggest you have a working signaling device in your possession (e.g., a mobile phone, radio, signal, flare, whistle or Personal Locator Device).Please keep this device within easy access in case of an emergency.If you are in a situation where you are suspended for a period of time before help arrives, exercise your legs with continuous motion by pushing against the tree.

Do not remove, mechanically modify, misuse, substitute and/or omit any portion of the product or its assemblies in any manner.Any removal, modification, misuse, part substitution, or omission shall immediately void any warranty.If you suspect that a part(s) is missing and/or defective, please contact us immediately at info@htoutdoor.com.Do not modify your stand in any way by making repairs, altering, adding, or attaching anything to it except if explicitly authorized in writing by Heaven’s Trail.Use of any replacement parts that do not come directly from Heaven’s Trail shall immediately void any warranty.Do not attempt to make any adjustments to the product while elevated.All adjustments should be made when you are at ground level.

Use the product with reasonable and due caution.Do not jump or bounce on any tree stand platform and/or the seat.Never exceed the weight limitations on a given product.These strict weight limitations have been set for each product to ensure your personal safety.Note that the indicated weight limitations of a product includes the user(s) and all equipment.

Do not use any Heaven’s Trail products during inclement weather or unsafe conditions (including, but not limited to, thunderstorms threatening and/or present, winds, lighting, rain, snow, sleet, and/or any other atmospheric condition which may impeded the user’s ability to operate the product in a safe manner as described in the product instructions).If inclement weather should arise during your use of the product, return to ground level immediately and seek safe shelter.

Do not use any Heaven’s Trail products if you have a history of heart problems, back problems, impaired vision, joints that lock-up, spinal fusions, equilibrium problems, high blood pressure, are not well-rested, and/or any other physical impairment that may limit your ability to use and/or operate this or any product(s) in the safe manner outlined in product instructions.Do not use any Heaven’s Trail products if you are currently taking medication (including prescription) to use and/or operate this or any product in the safe manner outlined in product instructions.Never use a tree stand when feeling ill, nauseous, or dizzy.

No one under the age of 18 years of age should attempt to use the product without direct adult supervision.Prior to use of the product, always inspect and check all expiration dates/tags on all straps and the full-body fall arrest system and its components.All straps and suspension seats must be replaced every year.Do not use any strap(s) or full-body fall arrest system that is past its expiration date or that is showing any signs of damage and/or wear that could compromise its integrity.Prior to hunting and use of the product, always check that all chains, straps, and other devices are tightened per the product instructions contained in the tree stand package.All tree stand contact points must be in contact with the tree before you step onto the stand.The correct adjustment and tightening of attachment hardware is essential to the stable installation of a tree stand.

Some or all of Heaven’s Trail tree stands are equipped with a footrest, armrests, and/or shooting rail.None of these have been designed to support the users’ weight.

Never use any Heaven’s Trail products on a dead, diseased, unstable, or loose-barked tree.Do not use any Heaven’s Trail products on a tree branch, or any portion of a tree to support any portion of weight or as a hand hold.Heaven’s Trail tree stand products(s) are designed for installation on sturdy trees with a minimum of 10 inches in diameter.

SHIPPING DETAILS:

We ship to any location in the United States and its territories. We do not ship internationally (including Canada and APO/FPO addresses) at this time.Shipping is calculated based on item weight and distance from our warehouse.

RETURN & EXCHANGE POLICY:

If you are not satisfied with your purchase, please contact us immediately at info@htoutdoor.com.A return authorization (RA) number is required to initiate a return, exchange, or refund.Items returned without an RA number included will not be accepted.In the event of a refund, a credit of the purchase price (less shipping, handling, and a 15% restocking fee) will be issued in the form of the original payment method (or a substitute method chosen by us).If you paid for your order with a combination of a gift certificate and a credit card, the refund will be credited to the gift certificate first, and then to the credit card.A refund issued to a credit card may take one or more billing cycles to appear.Returns, exchanges, and refunds are subject to the terms and conditions in this notice, which we may change at any time, and from time to time, without notice.Returns, exchanges, and refunds are also subject to the below conditions.

RETURNS:

  • Must be returned to Heaven’s Trail, in whole, no later than 30 days of the original purchase date, via prepaid shipping.No hand deliveries will be accepted.
  • Must be unused, in an unaltered, salable condition, in their original packaging, with all original documentation included.

EXCHANGES:

  • Must be returned to Heaven’s Trail, in whole, no later than 30 days of the original purchase date, via prepaid shipping.No hand deliveries will be accepted.
  • Must be unused, in an unaltered, salable condition, in their original packaging, with all original documentation included.
  • To account for changes in inventory, the exchange process is executed in two steps:
    • A new order is placed for the desired exchange merchandise and a charge to your credit card or other acceptable payment method is processed.You will receive an Order Confirmation email when the new order is placed.
    • Authorized return merchandise is accepted, processed, and a credit of the purchase price (less shipping, handling, and a 15% restocking fee) will be issued in the form of the original payment method (or a substitute method chosen by us).
  • Clearly mark outside of package with its assigned RA number.
  • We highly recommend insuring your return package, as Heaven’s Trail is not liable for packages lost or damaged in transit.
  • Ship return packages to:

Because item availability cannot be guaranteed at the time your return is received, we highly recommend placing a new order as soon as possible.

HOW TO PREPARE YOUR RETURN PACKAGE:

Heaven’s Trail Returns Department
162 Jack Cooper Drive
Valley Head, AL 35989

Limited product WARRANTY POLICY:

What the warranty covers:This warranty covers any manufacturer workmanship defects in your Heaven’s Trail gear.This warranty applies to consumer use only and is null and void if the product is used in any manner that it is not intended for.

Length of warranty coverage:This warranty lasts for 5 years from date of purchase from Heaven’s Trail.

Who is covered under the warranty:This warranty is for the original consumer purchaser only.It is not transferable.Proof of purchase must be presented by you and verified by us.

What the warranty does not cover:Any problem that is caused by abuse, misuse, or an act of nature (by way of example, but not limitation, fire, flood, and wind are examples) is not covered.Consequential and incidental damages are not recoverable under this warranty.

What Heaven’s Trail will do:If the product proves to be defective in workmanship, Heaven’s Trail may elect to attempt to repair the product.If this is not reasonably feasible, Heaven’s Trail will replace the product (or applicable portion thereof) with a new item of reasonably comparable or similar (or superior) composition.If no such item is available, a refund for the purchase price (less shipping and handling) will be issued at Heaven’s Trail discretion.

Limitation on damages and duration of implied warranties:Heaven’s Trail will repair or replace the product as provided under the terms of this Warranty Policy.This shall be the only remedy of the consumer.Heaven’s Trail shall not be liable for any loss or damages (including, but not limited to, consequential, indirect, and incidental damages) arising out of the use of, or inability to use, the product, or for breach of any expressed or implied warranty, or condition on the product.Except to the extent prohibited by applicable law, any implied representations, warranties, conditions of merchantability and/or fitness for a particular purpose or otherwise, are all hereby disclaimed.To the extent that such disclamation is prohibited by applicable law, any implied representations, warranties, conditions of merchantability and/or fitness for a particular purpose or otherwise, are all limited in duration to the duration of this warranty (except to the extent prohibited by applicable law).

How to place a claim:Contact Heaven’s Trail by email at info@htoutdoor.com.You may be required to provide information, documentation (such as photographs), and/or to return the product for review.

SEVERABILITY:

If any provision, sentence, phrase, or word of these Terms and Conditions, or the application thereof to any person, entity, or circumstance, shall be held invalid, the remainder of these Terms and Conditions, or the application of such provision, sentence, phrase, or word to person, entity, or circumstance, other than those as to which it is held invalid, shall not be affected thereby.

GOVERNING LAW AND VENUE:

These terms and conditions are governed by the laws of the United States of America and the laws of the State of North Carolina.In the event of any litigation regarding this Terms and Conditions, you hereby consent to personal jurisdiction in Mecklenburg County, North Carolina.Please refer to this page frequently to review our current terms and conditions.Your use of one or more of the Sites constitutes your agreement to follow and be bound by these terms.If you do not agree to (or cannot comply with) any of these terms of use, do not use this Site.

CONSIDERATION:

You agreeing to these Terms and Conditions is a condition to accessing and/or using one or more of the Sites and any information contained therein. By accessing and/or using one or more of the Sites and any information contained therein, you thereby agree (i) that your accessing and/or using one or more of the Sites and any information contained therein is good, valuable, and sufficient consideration in exchange for your agreement to these Terms and Conditions, (ii) that you agree to these Terms and Conditions on your own free will, and (iii) to be legally bound by these Terms and Conditions.

Heaven’s Trail.Copyright © 2018. htoutdoor.com.